COOKIE POLICY

This policy explains what cookies are, which ones we use, and how you can control them.

It should be read alongside our Privacy Policy, which explains how we handle personal information more generally.

Last updated: September 2026

What are cookies

Cookies are small text files placed on your computer, tablet or phone when you visit a website. They let the site recognise your device and remember certain things about your visit, such as what you put in your basket or whether you are signed in.

Some cookies last only for your current visit and disappear when you close your browser. Others stay on your device for a set period so the site remembers you when you come back.

Your choice

When you first visit joyfulloom.com you will see a cookie banner.

Only strictly necessary cookies are set automatically. Everything else — analytics, functionality and advertising — is set only if you accept it.

You can accept all, reject all, or choose which categories you are comfortable with. You can change your mind at any time by reopening the cookie settings from the link in our footer, or by clearing cookies in your browser.

Rejecting non-essential cookies will not stop you from shopping with us.

The cookies we use

Strictly necessary

Always on. The site cannot work without them, so they do not require consent.

• Keeping you signed in to your account
• Remembering the contents of your basket
• Processing secure checkout and payment
• Protecting against fraud and keeping the site secure
• Remembering your cookie preferences

Performance and analytics

Set only with your consent.

• Counting visitors and understanding which pages are used most
• Measuring page load speed and spotting errors
• Helping us improve navigation and usability

These tell us how the site is used overall. They do not identify you personally to us.

Functionality

Set only with your consent.

• Remembering your language, region and currency
• Remembering items left in your basket between visits
• Saving preferences so you do not have to set them again

Targeting and advertising

Set only with your consent.

• Recording which pages you visit and which links you click
• Showing you relevant products and offers on other websites
• Measuring whether our advertising is working

This information may be shared with advertising partners. If you decline these, you will still see ads — they will just be less relevant.

Third-party cookies

Some cookies are set by services we use rather than by us directly:

These providers may use cookies to collect information about your browsing across different websites. Their own privacy and cookie policies apply to that activity, and we recommend reviewing them if you want the full picture.

Managing cookies in your browser

As well as our cookie settings, you can control cookies directly in your browser. Most browsers let you see what is stored, delete cookies, and block them from specific sites or entirely.

You will find these controls in the settings or preferences menu of Chrome, Safari, Firefox, Edge and most other browsers.

Blocking all cookies will affect how the site works — checkout, your basket and staying signed in all depend on strictly necessary cookies.

For independent guidance on managing cookies, see aboutcookies.org.

Do Not Track

Some browsers offer a "Do Not Track" setting. There is currently no agreed industry standard for how sites should respond to it, so our site does not respond to Do Not Track signals. Use the cookie settings on our site instead — they give you more precise control.

Changes to this policy

We may update this policy as the tools we use change. The date at the top shows when it was last revised.

Contact us

Any questions about cookies or how we use your data:

Email: contact@joyfulloom.com Phone: +44 7537 173821

Business hours

Joyfulloom — a trading name of Vumra Commerce Ltd Company No. 16707665 Unit 7, Thames-Side Studios London SE18 5AU United Kingdom

You also have the right to complain to the Information Commissioner's Office at ico.org.uk about how we use cookies or personal data.